- Type:Rockland County Government
- Salary/Pay Rate:$30.63/hour
- Posted Date:10/26/2026 5:00 PM
- Deadline to Apply:11/26/2026
Job Description
The Communications Division of the Rockland County Sheriff’s Office is seeking candidates to work in their fast-paced Emergency Communications Center in Pomona.
The Radio Operator I receives and processes both 9-1-1 and non-emergency telephone calls, delivers emergency pre-arrival instructions to 9-1-1 callers, dispatches emergency vehicles by phone and radio, and coordinates the operations of first responders at emergency incidents.
The work can be intensive and fast-paced. Radio Operators often work under challenging conditions to help field responders save lives, protect property, and apprehend suspects. They constantly train to improve their skills.
The ideal candidate works well under pressure, can multi-task easily, and maintains a calm, confident demeanor regardless of the circumstances. Knowledge of specific technology and computer programs is not required, but candidates are most successful when they have a high level of comfort with using Windows computers and software.
The work is performed under the general supervision of a Radio Operator II or higher title.
Minimum Qualifications:
- High school diploma or GED
- Valid driver license (or accessibility to transportation that can meet work requirements)
- One year of experience in emergency radio communications or public safety dispatching (public safety dispatching includes dispatching of fire, law enforcement or emergency medical services; it does not include transportation dispatching, such as taxis, buses, or trucks)
OR - Two years of experience in radio communications, dispatching, or any work involving direct public contact as a major function of the work (public contact is direct contact such as in-person or telephone encounters with clients, customers or members of the public that involves persuasion, negotiation, counseling, gathering, disseminating, or clarifying information, and inspection activities that include contact with individuals, or similar activities)
Other Requirements and Information:
- Civil service examination requirements have been waived for this position as part of the NY HELPS Local program. Candidates must only meet the minimum qualifications for consideration.
- Possession of a valid New York State driver’s license or accessibility to transportation to meet field work requirements in a timely and efficient manner.
- If dispatchers are required to perform emergency medical dispatching, the appointing authority is responsible for ensuring they receive the necessary training.
- All candidates prior to appointment are subject to a background investigation.
- Prior to appointment, all candidates for employment shall be subject to the following: medical examination to include a hearing test, a psychological examination/personality assessment and fingerprint check.
Salary and Benefits:
Salary and benefits are competitive with the public sector market including but not limited to the following:
- $30.63 Hourly Salary (as of 10/23/26), plus an additional 10% pay after 4PM, plus holiday and overtime pay
- Fully-paid training program and uniforms
- 40-Hour work week
- Medical, Dental and Vision
- Time off including vacation, personal and holiday time
- New York State Pension eligibility
- Other benefits, including, but not limited to deferred compensation, tuition reimbursement, leadership and other professional development training
How to Apply:
Interested candidates should email a resume to: careers@rockland911.org.
Application Deadline: 11/26/26